Scoping questions
This guideline applies if you answer yes to:- Does your event have a physical presence that guests will visit in person?
Implementation guidelines
Signage
General- Non-glare finish, high contrast (ideally 7:1) between foreground text and background.
- Large text without serifs.
- Position signs at least 48 inches from the ground, no more than 60 inches.
- Whenever possible add braille, tactile elements, and optional QR codes.
- All uppercase letters, raised text, and braille.
- Inaccessible entrances, elevators, and restrooms must have directional signs pointing to the nearest accessible alternative.
- Use simple arrows and pictograms.
Doors
- Automatic doors at entrances and exits.
- Width: 32–48 inches (err wider).
- Maneuvering clearances: at least 60 inches perpendicular × 90 inches parallel of clear space on each side of a door for large power chairs.
- Thresholds: no higher than 1.5 inches.
Elevators, lifts, and ramps
- Anywhere accessible to guests should be reachable without navigating a step greater than ½ inch or stairs — including stages.
- Provide an elevator, lift, or accessible ramp with railings where such steps exist.
- Ramps: slope no greater than 8.3%, at least 48 inches wide.
- Test all elevators and lifts before the event and every morning before doors open.
Bathrooms
- Wide-entrance stalls with handrails and a large turning radius in front of the toilet.
- At least one lower urinal.
- Sinks that a wheelchair can roll under.
- Bathrooms free of obstacles (no cleaning carts blocking accessible stalls).
- Ideally an adult-sized changing table on site.
- Accessible bathrooms available regardless of gender.
Floor plans
- Pathways: enough space in hallways and between obstacles for large power chairs. No trip hazards.
- Surfaces: hard flooring like wood. Low-pile carpet only.
- Platforms: avoid raised booth flooring that requires a step. If unavoidable, include accessible ramps.
- Water: water fountains at multiple heights and, ideally, bottle refilling stations.
Lighting
- Bright enough that walkways, ramps, stairs, and obstacles are visible.
- Avoid shadows that make navigation difficult for people with visual disabilities.
- Not so bright that it causes eye strain or glare.
Seating
- Confirm your ADA seating count meets or exceeds registered demand.
- Rule of thumb: two-to-three times the requested accommodation count — many guests bring companions.
- Prioritize accessible seating for those who need it.
- Position close to the main attraction with unobstructed view of ASL interpreters and caption screens.
Audio
Quiet space- Offer a room away from loud noises and visual effects for guests with sensory processing needs.
- Sign the room clearly.
- Signage should set expectations: no talking, no calls, no music through speakers — use headphones only.