PlayFab Insights Management was retired on 3/31/2026. We recommend using Data Connections to manage your performance and cost going forward. If your title is still using Insights, continue to see this article for best practice details. For more information, see PlayFab Digest: March feature updates.
Insights Performance
Each title is set to a chosen performance level that is billed to the minute (Insights Credits Per Hour / 60). The cost in credits for each performance level is located at the bottom of the table on the Insights Management page:
All MAU-based pricing plans will be converted to a usage-based pricing plan on November 1, 2020. As part of the transition, a few titles will be placed on a paid Insights Performance level to maintain their current functionality. However, if a title would like to reduce the performance level (and thus cost) while also accepting a decrease in performance, the performance level can be adjusted on the Insights Management page in Game Manager using the above table.
Retention
Data retention is billed in Terabyte months. Every day the end of day storage size is recorded and averaged over the month. Each terabyte is billed at 50 credits per terabyte month. For example, if a studio stored 1 terabyte of data every day for a month, the total would be 1 TB/Month * 50 Credits = 50 Credits.Pricing example
The following is an example scenario illustrating how one month of Insights billing is calculated for a studio: In April, a studio used performance level 4 from 9AM to 5PM each weekday and scaled down to performance level 2 at nights and on weekends. April has 21 weekdays and 9 weekend days, which works out to:- 21 days at performance level 4, for 8 hours
- 21 days at performance level 2, for 16 hours
- Nine days at performance level 2, for 24 hours
- performance level 2 = 1 credits/hour
- performance level 4 = 4 credits/hour