> ## Documentation Index
> Fetch the complete documentation index at: https://devdocs.xbox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# XUserResolveIssueWithUiAsync

> XUserResolveIssueWithUiAsync

# XUserResolveIssueWithUiAsync

Displays a system User Interface for solving token issues with a non-unicode URL.

## Syntax

```cpp theme={null}
HRESULT XUserResolveIssueWithUiAsync(  
         XUserHandle user,  
         const char* url,  
         XAsyncBlock* async  
)  
```

### Parameters

*user*   \_In\_\
Type: XUserHandle

A handle for the user with the token issue.

*url*   \_In\_opt\_z\_\
Type: char\*

For XBOX Live issues such as consent, pass **nullptr**. Otherwise, set to the URL of the web request creates the issue.

*async*   \_Inout\_\
Type: [XAsyncBlock\*](/reference/system/xasync/structs/xasyncblock)

An [XAsyncBlock](/reference/system/xasync/structs/xasyncblock) for polling for the call's status and retrieving the call results.

### Return value

Type: HRESULT

Returns S\_OK if successful; otherwise, returns an error code. For a list of error codes, see [Error Codes](/reference/errorcodes).

## Remarks

To return the result that XUserResolveIssueWithUiAsync returns, call [XUserResolveIssueWithUiResult](/reference/system/xuser/functions/xuserresolveissuewithuiresult).
If an XUsers API returns an E\_GAMEUSER\_RESOLVE\_USER\_ISSUE\_REQUIRED error, the user must interact with the system user interface (UI) to resolve the issue.
Call **XUserResolveIssueWithUiAsync** to show the appropriate system UI.

To display a system User Interface for solving token issues with a unicode URL, call [XUserResolveIssueWithUiUtf16Async](/reference/system/xuser/functions/xuserresolveissuewithuiutf16async).

The following example demonstrates how to display the system UI to resolve token issues with a URL.

```cpp theme={null}
HRESULT ResolveUserIssueComplete(XAsyncBlock* ab)
{
    if (SUCCEEDED_LOG(XUserResolveIssueWithUiResult(ab)))
    {
        appLog.AddLog("Successfully Resolved User Issue\n");
    }

    return S_OK;
}

HRESULT ResolveUserIssueUtf16Complete(XAsyncBlock* ab)
{
    if (SUCCEEDED_LOG(XUserResolveIssueWithUiUtf16Result(ab)))
    {
        appLog.AddLog("Successfully Resolved User Issue\n");
    }

    return S_OK;
}

HRESULT ResolveUserIssueWithUiAsync(
    XTaskQueueHandle queue,
    const char* narrowUrl = nullptr,
    const wchar_t* wideUrl = nullptr,
    bool useUtf16 = false)
{
    auto resolveAsyncBlock = std::make_unique<XAsyncBlock>();
    ZeroMemory(resolveAsyncBlock.get(), sizeof(*resolveAsyncBlock));
    resolveAsyncBlock->queue = queue;
    resolveAsyncBlock->context = this;

    if (useUtf16)
    {
        resolveAsyncBlock->callback = [](XAsyncBlock* ab)
        {
            auto asyncBlock = std::unique_ptr<XAsyncBlock>(ab);
            LOG_IF_FAILED(static_cast<User*>(ab->context)->ResolveUserIssueUtf16Complete(ab));
        };

        if (SUCCEEDED_LOG(XUserResolveIssueWithUiUtf16Async(
            _handle.get(),
            wideUrl,
            resolveAsyncBlock.get())))
        {
            // The call succeeded, so release the std::unique_ptr ownership of XAsyncBlock* since the callback will take over ownership.
            // If the call fails, the std::unique_ptr will keep ownership and delete the XAsyncBlock*
            resolveAsyncBlock.release();
        }
    }
    else
    {
        resolveAsyncBlock->callback = [](XAsyncBlock* ab)
        {
            auto asyncBlock = std::unique_ptr<XAsyncBlock>(ab);
            LOG_IF_FAILED(static_cast<User*>(ab->context)->ResolveUserIssueComplete(ab));
        };

        if (SUCCEEDED_LOG(XUserResolveIssueWithUiAsync(
            _handle.get(),
            narrowUrl,
            resolveAsyncBlock.get())))
        {
            // The call succeeded, so release the std::unique_ptr ownership of XAsyncBlock* since the callback will take over ownership.
            // If the call fails, the std::unique_ptr will keep ownership and delete the XAsyncBlock*
            resolveAsyncBlock.release();
        }
    }

    return S_OK;
}
```

## Requirements

**Header:** XUser.h

**Library:** xgameruntime.lib

**Supported platforms:** Windows, Steam Deck, XBOX One family consoles and XBOX Series consoles

## Conceptual documentation

* [Using the Game Chat 2 C++ API](/services/xbox-services/multiplayer/chat/game-chat2/using-game-chat-2)

## See also

[XUser](/reference/system/xuser/xuser_members)

[XUserResolveIssueWithUiResult](/reference/system/xuser/functions/xuserresolveissuewithuiresult)

[XUserResolveIssueWithUiUtf16Async](/reference/system/xuser/functions/xuserresolveissuewithuiutf16async)


## Related topics

- [XUserResolveIssueWithUiResult](/reference/system/xuser/functions/xuserresolveissuewithuiresult.md)
- [XUserResolveIssueWithUiUtf16Async](/reference/system/xuser/functions/xuserresolveissuewithuiutf16async.md)
- [XUserResolveIssueWithUiUtf16Result](/reference/system/xuser/functions/xuserresolveissuewithuiutf16result.md)
- [XUserGetId](/reference/system/xuser/functions/xusergetid.md)
- [XUserCheckPrivilege](/reference/system/xuser/functions/xusercheckprivilege.md)